Internal Knowledge Assistant
A logistics company deployed a RAG-powered assistant that answers staff questions from 12,000 pages of operational documentation, cutting average query resolution time from 15 minutes to 30 seconds.
AI & Automation
AI Development Company Australia
Production AI systems, built for Australian businesses.
We are an AI development company Australia teams trust for production systems — not demos. We design generative AI applications, RAG knowledge assistants, custom AI chatbots and AI agents that plug into real workflows, with monitoring, fallbacks and measurable outcomes delivered from our Australian team.
TDS · ServiceAI & Automation
Overview
What this engagement covers
We are an AI development company Australia teams trust for production systems — not demos. We design generative AI applications, RAG knowledge assistants, custom AI chatbots and AI agents that plug into real workflows, with monitoring, fallbacks and measurable outcomes delivered from our Australian team.
Capabilities
What we deliver
- 01
LLM Applications
Generative AI applications fine-tuned for your domain and wired into the tools your team already uses.
- 02
RAG Knowledge Systems
Retrieval-augmented generation that answers from your documents and data — accurate, current and auditable.
- 03
AI Agents
Autonomous AI agents that plan and execute multi-step tasks using your APIs, data sources and business rules.
- 04
Computer Vision
Image and video analysis for quality inspection, document processing and visual data extraction.
- 05
Predictive Models
Machine learning that forecasts demand, flags anomalies and surfaces patterns in operational data.
- 06
Model Integration
Connecting the right models to existing systems with error handling, monitoring and safe fallbacks.
Outcomes
What this looks like when it lands.
We measure success in business terms, not lines of code shipped. These are the outcomes our clients see when this service is delivered well.
Hours of manual knowledge work reduced to seconds
Staff freed from repetitive analysis and data lookup tasks
Faster, more consistent decisions backed by your own data
New capabilities that were previously impossible without AI
Our approach
How we deliver it.
- 01 · Scope
Define the problem, the data available, and what success looks like in measurable terms.
- 02 · Prototype
Build a working proof of concept in weeks, not months. Test with real data early.
- 03 · Harden
Add error handling, monitoring, edge case coverage, and security controls for production use.
- 04 · Deploy
Ship to production with proper infrastructure, logging, and performance baselines.
- 05 · Iterate
Monitor real-world performance and continuously improve accuracy and reliability.
Tools & technology
The stack behind the work.
We pick the right tool for the job, not the loudest one. Here are the platforms and technologies we most commonly draw from for this service.
- OpenAI
- Anthropic
- LangChain
- LangGraph
- Pinecone
- Weaviate
- Hugging Face
- Python
- FastAPI
- PostgreSQL
Use casesPENDING: ANONYMISED
Real scenarios we have solved.
Case · 01 Case · 02 Automated Document Review
A professional services firm uses computer vision and LLM analysis to extract key terms from incoming contracts, flagging non-standard clauses for human review automatically.
Case · 03 Demand Forecasting Agent
A retail distributor runs a predictive model that forecasts weekly stock requirements across 200 SKUs, reducing overstock waste by 23% in the first quarter.
Related services
Often delivered together.
Explore related work across AI development, ERP implementation, and operations support.
- AI & Automation
AI Implementation & Strategy
A clear AI roadmap before you spend on build.
- AI & Automation
Process Automation
Automate whole processes — not just single steps.
- AI & Automation
Workflow Automation
Connect your stack. Remove the manual handoffs.
- Software Engineering
Web Application Development
Custom software shaped around your real workflows.
FAQ
Questions about ai development
Most production AI builds land as fixed-price milestones once scope is clear — typically a focused pilot first, then a hardened release. Cost depends on data readiness, integrations and whether you need a custom AI chatbot, RAG system or multi-agent workflow. We quote after a short discovery so you know the investment before build starts.
Next step
Ready to talk ai development?
Book a free discovery call. Tell us what you are trying to achieve and we will tell you whether this is the right fit.
Book a Discovery Call30 minutes · no pitch